Return Instruction

1️⃣ Submit a Return Request

• Visit our Return Portal https://elagia.com/apps/redo/returns-portal and enter your email / zip code (found in your order confirmation).

2️⃣ Choose Return Type

• Select Store Credit, Exchange, or Instant Exchange.
• Instant Exchange allows us to ship your replacement immediately. If you fail to return the original item, you will be charged.

3️⃣ Print Your Return Label

• If you have RE:DO coverage, you will receive a prepaid return label by email.
• If not, you can purchase a return label through RE:DO while submitting your return request.